The lead time for a Tsugami CNC turning machine depends on the model and any customizations. When you work with an authorized Tsugami distributor like Hartwig, your representative will offer a delivery window that fits your business needs, along with regular updates on your order status. Connect with your local Hartwig rep to get started

• Ordering through an authorized Tsugami parts distributor like Hartwig offers several advantages:
  • Customized Solutions: Hartwig representatives work closely with you to understand your specific operational needs and provide tailored solutions, including custom orders and configurations.
    
  • Genuine Parts: Maintain the quality and performance of your equipment by choosing genuine Tsugami machine parts, and avoid the risks of third-party or off-market purchases.
  • Service & Support: Hartwig offers installation support and reliable Tsugami service, backed by a team of over 75 factory-trained engineers stationed across convenient regional locations.

YES. Hartwig provides full support for Tsugami lathes and machines, including comprehensive repair services. When you purchase from Hartwig, you’re not just getting a machine — you’re gaining a partner who will help maintain your investment.

With trained service engineers located regionally, Hartwig ensures quick response times for maintenance needs. Our preventative maintenance program keeps machines running smoothly, with support from a master technicians response center. Customers also benefit from free lifetime training and an extensive inventory of spare parts, leveraging all-around support and reliability.

To get a quote or more information about specific Tsugami machining centers, connect with your local Hartwig representative. If you are a current Hartwig customer needing Tsugami machine repairs, please contact our Service Team at 1-800-HARTWIG.