Frequently-Asked Questions: Sodick CNC Machines

The lead time for Sodick EDM machines depends on the specific model and any selected customizations. By ordering through an authorized Sodick distributor like Hartwig, you can expect to receive a delivery timeline tailored to your business needs. Hartwig is committed to our customers, and your rep will provide regular updates on the status of your order. To get started, contact your local Hartwig representative.

 

Partnering with Hartwig ensures you receive the best in quality, service and expertise for your Sodick equipment purchase. Customers also benefit from SodickCare+, a dedicated care program from Sodick that offers comprehensive support to keep your machine performing at its best throughout its lifecycle.

There are many other advantages to ordering through Hartwig, an authorized Sodick distributor:

  • Customized Solutions: A Hartwig representative will recommend the best Sodick machine to meet the unique needs and goals of your business, including any custom configurations.
  • Genuine Sodick Parts: Don’t cut corners with third-party or off-market sellers. Protect the investment made in your equipment by purchasing authentic Sodick parts directly through Hartwig.
  • Service & Support: As a trusted distributor, Hartwig offers installation assistance, product training and Sodick machine service, with a team of factory-trained engineers located in convenient regional offices.

YES. Hartwig maintains an extensive inventory of genuine Sodick parts and accessories. To place an order, contact 1-800-HARTWIG or connect with a local representative who can assist with your specific needs.

YES. When you purchase from Hartwig, you gain more than just a manufacturing solution — you receive access to unmatched service and support, including SodickCare+. Hartwig enhances your ownership experience with:

    • In-House Applications Engineers to consult on machine selection
    • Optimization Champions with expertise in parts and accessories
    • Factory-Trained Engineers in regional locations for faster support
    • Preventative Maintenance to keep your machines operating smoothly
    • FREE Training Programs led by Hartwig and Sodick experts
    • An Extensive Spare Parts Inventory
    • Direct Access to SodickCare+ warranty program
    • And so much MORE!

 

To get a quote or more information about Sodick machines, please contact your local Hartwig representative. If you are an existing Hartwig customer in need of Sodick machine repair services, please reach out to our Service Team at 1-800-HARTWIG.

Ready to get started? Contact Hartwig today.

[Find Your Hartwig Rep]

Explore the Full Sodick Catalog

Find even more information on the Sodick USA website.


[Visit Sodick Site]

Ready to talk with a machine tool expert?

Your Hartwig representative can help connect you with the solution that will power your business’s next big innovation and efficiency.